Shipping policy

Delivery

- Please allow a minimum of 2-3 working days handling time on all orders.
- All orders are dispatched as promptly as possible.
- All deliveries are subject to stock availability and authorisation of your payment.
- All purchased items will be delivered to the billing address only.
- We will only ship goods within the UK.
- On the rare occasion, you may receive separate packages, which arrive on different days. 
- We will often send goods that are in stock straight away and send the outstanding goods as soon as we receive them from our suppliers.
- We will endeavour to send you an email when your goods are dispatched.

Local Economy Delivery - TEMPORARILY UNAVAILABLE

- We have introduced the Local Economy Delivery option for our local customers.
- Local Economy Delivery Charge - £3.99 within 5 miles of Grays postcode RM16 4UX.
- We cannot accept instructions to leave packages without signatures. 
- On the rear occasion, you may receive your goods in several packages, which arrive on different days.

Royal Mail Tracked 24 Service

- Standard charge for this option is - £5.49.
- Orders are despatched within 24-48hrs (subject to stock availability).
- Tracked 24 service takes 1 working day for delivery (including Saturdays).
- Orders placed before 1pm can be despatched the same day for next working day delivery (subject to stock availability).
- We cannot accept instructions to leave packages without signatures. 


Royal Mail Tracked 48 Service

- Most UK orders are sent by Royal Mail Tracked 48 Service.
- Standard charge for this option is - £4.49.
- Orders are despatched within 24-48hrs (subject to stock availability).
- Tracked 48 service takes 2 working days for delivery (including Saturdays).
- We cannot accept instructions to leave packages without signatures.